Terms and Conditions
General
The delivery of an order may take 24 hours in Dhaka city & 48 hours out of Dhaka city business hours from the date of confirmation. The estimated delivery timeframe is mentioned on the product pages. However, actual delivery time depends upon availability of shipping address, courier company’s guidelines or any other circumstances.
Shipping charges may be applicable.
No two promotions can be combined.
Any product purchased during special promotions cannot be returned or replaced.
Organiva Glow reserves the right to change or cancel any promotion at its sole discretion.
Any fraudulent activities that may include creation of duplicate accounts, aliasing or violation of terms & conditions will lead to order cancellation
Multiple Coupons
Multiple coupons (maximum 2 coupons) can be redeemed together on a single transaction; however on 4 different products only.
Coupon codes cannot be redeemed on our Affiliates & Alliances Offers.
Organiva Glow reserves the right to change or cancel any promotion at its discretion.
Free Shipping
Free shipping is applicable on selected products only.
Deal-based free shipping remains active for limited time period only.
4. MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service
5. PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
6. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
7. CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
8. COD Payment System
If clients place order more than 1500 taka in case of cash on delivery, he/she has to pay 50% of the placing order. Advance payment can be received through online payment/ pay by phone (like Bkash, Nagod & other Mobile Banking)/ internet banking. If any clients ordered from outside of Dhaka City Corporation, he/she has to pay full advance of the placing order in any amount. However, 100% advance is applicable for any kind of customized products.
9. International Delivery
In case of international delivery, a client must have bear the international delivery charges (Though right now we don’t have any international shipping policy).
10. Your Account and Registration Obligation
When you register as a member of the Site you have been or will be required to provide certain information and register a username and password for use on this Site.
On becoming a member of the Site:
You are responsible for maintaining the confidentiality of, and restricting access to and use of, your account and password, and accept responsibility for all activities that occur under your account and password.
You agree to immediately notify Organiva Glow of any unauthorized use of your password or account or any other breach of security. In no event will Organiva Glow be liable for any direct, indirect or consequential loss or loss of profits, goodwill or damage whatsoever resulting from the disclosure of your username and/or password.
You may not use another person’s account at any time, without the express permission of the account holder.
You agree to reimburse Organiva Glow for any improper, unauthorized or illegal use of your account by you or by any person obtaining access to the Site, services or otherwise by using your designated username and password, whether or not you are or have authorized such access.
You will provide true, accurate, current and complete information about yourself as prompted by Organiva Glow ‘s registration form (the “Registration Data”).
In your registration user ID, you will not include: (i) any of your contact details, including but not limited to email addresses, telephone numbers or other personal details; or (ii) the word ” Organiva Glow”.
Your store name shall not include the word ” Organiva Glow”.
You will treat any other member’s information provided to you (in accordance with these Terms and conditions and the information on the Site) by Organiva Glow or any other user as confidential.
You will maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or if Organiva Glow has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with these Terms and Conditions, without prejudice to any other rights and remedies of Organiva Glow under these Terms and Conditions or at law Organiva Glow has the right to indefinitely suspend, limit or withdraw your access to the Site and/or your membership of the Site and to inform and/or lodge complaints with the appropriate government authorities.
11. Abusing Organiva Glow
Organiva Glow and the community work together to keep our sites and services working properly and the community safe. Please report items, problems, offensive content and policy breaches to us. We work to ensure that listed items do not infringe upon the copyright, trademark or other intellectual property rights of third parties. If you believe that your intellectual property rights have been infringed, please notify our team and we will investigate and take appropriate action, as deemed necessary.
12. Electronic Communications
You agree that we may communicate with you by promotional and direct email, SMS, push notifications or by posting notices on the Site. You must acknowledge the receipt of and indicate your agreement to all agreements, notices, disclosures and other communications that we provide to you electronically. Should you fail to do so, Organiva Glow reserves the right to suspend your account immediately until such acknowledgement and agreement has been received from your end. Organiva Glow requires your agreement during the registration process to send you, Organiva Glow and all of its divisions, subsidiaries, and affiliate operated Internet sites, promotional emails to let you know about any new changes, features or promotional activities added to the Site. If, at any time, you decide that you do not wish to receive promotional emails, you can opt out of receiving such promotional emails by clicking on the link in the email, but please note that some communication is necessary to complete a purchase/sell of an order and that this communication cannot be opt out if you are purchasing or selling.
Delivery Policy
What is the estimated delivery time?
Our home delivery team will deliver the product to your home on the given location provided by you while doing registration to our site. For home delivery related inquiry you may contact at our 24/7 hotline +8801711774662
Please read below for an explanation of delivery estimates:
Normal Delivery: If your shipping address is within Dhaka city, products will be delivered by maximum two business day. If it is outside Dhaka then it will take 2-3 business days.
14. CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at organivaglow@gmail.com or call our hotline- +8801711774662
